Bitrix Study Reveals Advantages of Off-the-Shelf Content Management and Social Intranet Solutions

Wireless News
03-01-2011
Bitrix Study Reveals Advantages of Off-the-Shelf Content Management and Social Intranet Solutions
Type: News

Bitrix, Inc., a technology trendsetter in business communications, announced that it introduced a new study of the top five reasons off-the-shelf CMS and social intranet software offer advantages over custom-built solutions.

According to a release, the study demonstrates that the functionality and availability of off-the-shelf software makes in- house development obsolete in terms of security and associated risks.
At present, there is still wide-spread use of custom-built CMS's to power website management, e-commerce, e-marketing and social intranet solutions. In reality, off-the-shelf software demonstrates lower TCO, lower deployment labor costs, faster add-on development and faster time-to-market compared to custom-built solutions.

Custom-built solutions entail a range of development and implementation risks. According to the Standish Group, in 2009 only 32 percent of software projects were considered to be successful while 44 percent were partially successful and 24 percent simply failed. Considered along with the limited ability to evaluate and predict the whole range of required functionality, these risks make it nearly impossible to estimate the solution's TCO or to take into account the necessary security measures.

The company noted that the security aspect of custom-built solutions often appeals to the fact they are more secure due to their limited usage and proprietary architecture. In fact, the security here is better described as unpredictable rather than robust. For developers who do not specialize in security, it is hard to address all the relevant issues, let alone that security is a moving target. Conversely, off-the-shelf software vendors normally adhere to secure development practices, integrate security frameworks ( bitrixsoft.com/products/cms/ security.php?r1=prnw&r2=bvsb) and regularly release free product updates. As a result, custom-built solutions have a greater vulnerability to targeted attacks and likelihood of application backdoors, inadvertent or otherwise, left by programmers. To ensure the solution's security, organizations must perform third-party security testing and code audits that significantly increase costs.

The highly-publicized vendor lock-in problem clearly misleads organizations about the nature of the issue. With custom-built solutions, organizations fall into dependence on internal development teams or third-party consultants - leading to much greater continuity risks in comparison to established software vendors.

The custom functionality to address specific business needs is another myth that doesn't stand up to criticism in the current market of off-the-shelf CMS software. Solutions now cover a range of business requirements based on thorough market research and customer feedback from the product's installed base.

On the flip side, Bitrix reported that custom-built solutions conceal certain business drawbacks both for organizations needing CMS software, third-party consultants and web development companies. In-house development distracts resources from the core competence and makes it a rather questionable investment with recurring expenses.

Bitrix is a privately-owned company developing a business communications platform to bridge SMBs with their customers (Internet), partners (Extranet) and employees (Intranet).

White paper:

bitrixsoft.com/support/doc/white_papers.php?r1=prnw&r2=bvsb

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